Accessing the Assessment User Account

The Assessment User is accessible to users with permission to launch a Helpdesk Session. A Helpdesk Session allows users to remotely access another user's account without needing their login credentials. By default, this permission is given to anyone with membership to the System Admin, School Support, or Instructional Leader.

To access the Assessment User and initiate a Helpdesk Session, follow these quick steps:

1. Navigate to Admin Mode and select the Staff tab.

2. Update the Role Filter on the left from Teachers to All Active Staff.

3. Search for the Assessment User in the search bar.

4. Click the checkbox to the left of the user to reveal the Start Helpdesk icon in the toolbar.

5. Click Start Helpdesk and you now have full access to the Assessment User.

Copying Assignments to the Assessment User Account

If assignments have been created in an individual user's account and need to be copied over to the Assessment User, follow these quick steps:

Part 1 - Share Assignments to the Assessment User: 

1. From your Teacher Mode homepage, click the Assignments icon from the gray left menu bar or select the View Assignments tile.

2. From the Assignments List page, click the checkbox to the left of any assignments you would like to copy over.

3. Select the Share icon from the toolbar and share the selected assignment(s) with the Assessment User with all of the sharing permissions (View, Administer, Edit/Share). 

Part 2 - Clone the Shared Assignments: 

1. Once the assignments have been shared with the Assessment User, Helpdesk into the Assessment User account. Follow the steps above for Accessing the Assessment User account.

2. From the Teacher Mode homepage, click the Assignments icon from the gray left menu bar or select the View Assignments tile. 

3. From the Assignments List page, click the checkbox to the left of the shared assignment.

4. Click the Clone icon from the toolbar to clone the shared assignment. Cloning the shared assignment ensures that the assignment remains in the Assessment User account even if it is unshared from the original owner.

Note: You can only clone assignments one at a time. 

• Recommended: Archive the originally shared assignments so that you don't have duplicates in the list. 

Best Practices

We recommend building subject-specific, department-specific, or school-wide assignments within the Assessment User account and sharing them as needed. This will ensure that as staff come and go, the assignments remain accessible for ongoing management and distribution in one central place. If any assignments created by individual users need to be copied over to the Assessment User, take a look at the steps above for Copying Assignments to the Assessment User.