System Administrator members are:

• The Gradient Leader(s) identified from the Sales / Renewal process, the main contact for major support issues, will receive information about product updates & training resources
• Associated to All Schools whether or not the Gradient subscription is for one or many schools
• Able to see all schools, staff, classes, and student data across all schools
• Able to manage staff access and settings across the subscription and can delegate management of Gradient to others
• Has ALL permissions in Gradient, including the new Student Visibility Permission

School Support members are:

• Typically, the Roster Leads associated with one or more schools (should be given to the staff who manage Clever, ClassLink, or the SIS)
• Associated to individual school(s) 
• Able to see associated schools, staff, and student data
• Have most permissions with the ability to manage rosters, term settings, and user access

Instructional Leader members are:

• School Administrators, School Leaders, or Coaches who typically lead PLC, common assessment, or data analysis activities
• Able to see associated school, staff, and student data
• Have some permissions with the ability to manage assignment-sharing groups, data analysis visibility, and troubleshooting. No permissions for roster management are given to this access group.

Custom Access Groups

Customized Access Groups allow you to enable specific permissions for staff according to their defined roles and tasks when needed.  See example Custom Access Groups in our support article, Example Use-Cases for Custom Access Groups.

To manage access groups and permissions for other staff, visit your Account Menu > Admin Mode. If you are a Gradient System Administrator, you will see the Access Groups tab below the pink banner or from the More drop-down menu.

To learn more, visit:

• Manage Access Groups
• Access Group Permission Categories
• Delegate Access Group Management (coming soon)

A: Review Gradient Permissions here.

Q: I can't add a staff member to an access group, what am I missing?

A: Verify the staff member has been added to Gradient and that they have the required school associations. Be sure they have accepted their invitation, too!

Q: I want to give my staff the option of managing their own rosters. What permissions do I use?

A: In July 2022, an option was created to allow Gradient Leaders who manage rosters manually or with a file import to do an initial upload of classes and students and then create an Access Group to give teachers the option to manage student movement throughout the year. Read more here.

Q: I was a GradeCam Admin prior to July 2022, do I have to do anything differently now that Access Groups have been released?

A: The choice to manage access groups is yours. The default roles of Role Admin, Roster Admin, School Reporting, and HelpDesk (available prior to July 2022) were automatically transitioned over for all subscriptions and users. A System Admin would only need to manage staff members for those former roles if they were not meeting leadership needs or if staff roles have changed.