The renewal of a School/District Gradient subscription begins with a school/district leader requesting a renewal quote via this survey.
When do we need to renew? Start the renewal process at least 30 days prior to the subscription expiration. Once the survey responses are received, a quote will be generated for the contacts listed. It takes the Renewals team 24-48 hours to process the renewal after receiving a PO/payment.
Where can I access resources around the renewal options?School/District leaders can request a consultation via email@example.com to evaluate staff usage, learn about plan options, and seek out training resources for the upcoming renewal year. Gradient Leader resources are available here.
What if my school/district does not want to renew?At 30 days, a countdown banner appears in-app to give staff time to download data connected to assignments or print off answer keys if needed. For additional tips about the expiration process, read on below.
When a school/district subscription expires, all users will be downgraded to the Teacher Free plan for a grace period. After the grace period, staff will not be able to login to Gradient unless they were previous Teacher Premium subscribers (converted now to Teacher Free) or signup for a Free Trial. All rosters, assignments, and data previously managed by a Gradient System Admin for the school/district subscription will be removed.